Q1.How much Deposit is needed to book?
A: £1000 per person( Non-Refundable) 30% after Dua Date
Q2.What is the closing date for Umrah Booking?
A: 30th July 2018. Subject to Availability
Q3.When is the full payment due?
A: 29th July 2018
Q4.Will all single woman need a Mahram?
A: Yes, unless the she is over the age of 45 and accompanied by another sister
Q5.What is the luggage allowance?
A: 30 KG per person + 10L Zam Zam Water
Q6.After Booking my place, what documents do I need to provide?
A: Passport ( valid for at least 6 months), 4 Passports Photos, Completed Visa form and a copy of your Vaccination Certificate ( ACWY meningitis). Please keep the original copy.
Q7.Which Airline do you use?
A: Chartered Flight
Q8.What is the distance between the hotels and The Holy Sanctuaries?
A: All of our hotels are very close to Holy Mosques.
Q9.Can we book a VIP tent?
A: There are no VIP tents available for UK or European Pilgrims. Some groups book ‘private’ tents which is close to Jamarat. Our aim is to keep all of our pilgrims together during the journey, we aim to offer access to Dr Khalid’s lectures particularly in Mina.
Q10.Can I change Flight details?
A: The flight details are non-changeable
Q11.What happens to our suit cases during Umrah days?
A: During hajj days, your belongings will be stored in a safe and secure storage.
Q12. Will I access to our hotels during Mina?
A: The group will have access to our building in Aziziyah.
Q13. What is the segregation procedure in Mina?
A: Men and Women stay in separate tents in Mina.
Q14. Can I contact my Wife in Mina?
A: Yes, but you cannot enter the women’s Tent.
Q15.In Aziziyah, how many people do I share the room with?
A: Maximum 4. Segregation is observed. At an additional cost, you can book twin sharing.
Q16. Do you have a medical Doctor?
A: Yes, a medical doctor will be with us to provide advice and prescribe medicine. Most of the medicines are available from the local pharmacy.
Q17.How many guides and assistant accompany the Group?
A: We have 10 expertly trained guides; in addition we have a team in Saudi Arabia who will facilitate our Umrah journey.
Q18. Will there be lectures and religious talks during the Umrah?
A: Yes, our scholar Dr Khalid Khan will dedicate most of his time delivering inspiring sermons and lectures. In addition, you can approach him for a Q&A.